Compatibilty
Requirements
Integrations
Flexible Shipping Protection Plans: Create fixed amount or percentage-based shipping protection plans based on your business needs.
Cart Value-Based Rules (Pro): Automatically apply different protection pricing depending on cart subtotal ranges.
Customer Claim Submission:Allow customers to submit claims from My Account.
Claim Management Dashboard: Admins can review, approve, reject, refund, or reclaim claims directly from the WordPress dashboard.
Order-Level Protection Tracking: Track protected orders, submitted claims, claim rates, and insurance revenue from analytics reports.
WooCommerce Native Integration: Works seamlessly with WooCommerce orders, customer accounts, refunds, and checkout flow.
Automated Email Notifications: Automated alerts for claim submissions, updates, refunds, and resolutions.
Widget Customization & Live Preview: Customize your protection widget and preview changes instantly in real time.
Insureful gives store owners full control over protection fees, claims, and customer workflows directly inside Insureful Dashboard.
Analytics Dashboard
Order Management
Optional Protection Toggle
Reclaim Functionality
Trash & Restore Claims
Customisable Widget Layout
HPOS Compatibility
Cart & Checkout Blocks Support
Increase customer confidence during checkout
Generate additional insurance revenue
Reduce support tickets for lost packages
Streamline refund and claim workflows
Provide transparent order protection
Improve customer satisfaction & trust
Lost packages, transit damage, and doorstep theft cost WooCommerce merchants thousands of dollars in replacement costs and fractured customer support experiences every single year. Relying on traditional insurance carriers introduces heavy third-party dashboard overhead, slow dispute resolutions, and rigid off-site claim rules.
Customers can generate claims directly from their WooCommerce account dashboard.
Claim Workflow
Admins can then review and process claims from the backend dashboard.
Manage all customer claims from a centralized dashboard.
Admin Actions
Track shipping protection performance using built-in analytics reports.
Dashboard Metrics
Choose the Right Protection Plan for Your Store
Feature-by-Feature Plan Comparison
| Features | FREE Get Started | |
|---|---|---|
| Fixed Protection Plans | ||
| Percentage Protection Plans | ||
| Customer Claim Submission | ||
| Reclaim Functionality | ||
| Claim Management Dashboard | ||
| Claimed Order Listing | ||
| Customer Notes | ||
| WooCommerce HPOS Support | ||
| Cart & Checkout Blocks Support | ||
| Customisable Widget Layout | ||
| Customer Upload Attachments | ||
| Email Templates | ||
| Cart Value-Based Plans | ||
| Priority Premium Support |
Yes. WooCommerce must be installed and activated to use Insureful.
No. Insureful is a self-hosted solution that gives store owners full control over their own shipping protection revenue and claims handling
Yes. Customers can submit a reclaim request for the same order if another protected product is delivered late, damaged, or broken. Previously claimed items cannot be reclaimed again.
Yes. Customers can generate and manage claims directly from the WooCommerce My Account page.
Yes. Cart value-based protection plans are available in the Pro version.
Yes. Customers can upload evidence images when submitting claims.
Yes. Customers can enable or disable shipping protection before checkout.
Yes. Insureful is compatible with WooCommerce High-Performance Order Storage (HPOS).
Yes. Insureful includes email notification support to keep customers and store admins updated about claim submissions, claim status changes, refunds, and other important claim activities.
